Tracking Activity in GudHub #

GudHub lets you review your activity and quickly return to previous messages and conversation history. To do this, open the Activity window by clicking the bell icon on the system's main screen. Activity is organized into five categories: “All”, “DMs”, “Channels”, “Items”, and “Threads”. Each category covers a different type of activity, making it easier to find the information you need without having to navigate through different sections manually.

All – All Activity #

The “All” section brings together activity from all the other categories. Here, you can review your activity in one place without opening direct messages, channels, and other types of interactions separately. This section is useful when you want an overview of your activity or need to find a particular message without limiting your search to a specific type of conversation.

DMs – Direct Messages #

The “DMs” category contains direct messages you've sent to other users as the system owner. It helps you find previous messages and revisit your one-on-one conversation history. For more information on how to send direct messages in GudHub, see our separate guide.

Channels – Channel Messages #

The “Channels” category displays messages you've sent in channels used for communication with multiple users. This allows you to review your activity in group discussions and find relevant information more easily among the messages you've exchanged with other participants. For more information on creating channels in GudHub, see our separate guide.

Items – Record Discussions #

The “Items” category lets you leave notes and exchange messages related to specific records in GudHub apps. This is useful when you need to save important work-related notes, keep track of interactions with clients, or discuss a particular record with other system users.

To use this feature, open the relevant app, then open the Activity window by clicking the bell icon. Navigate to the “Items” category. If you haven't added any messages related to records yet, you'll see the “No recent activity” message. To start a discussion, click the relevant record in the app you've opened. You can then add messages just as you would in a regular chat. For example, in the “Reports” app, you can leave notes about a specific report so you can keep track of important details and refer back to them when needed. You can also add other system users to a record discussion when necessary. This allows you to share information and collaborate on specific records without having to move the conversation to external tools.

Threads – Discussions in Separate Threads #

When you have multiple direct chats, channel conversations, and record discussions, important replies can get lost among new messages. To avoid this, GudHub lets you create separate discussion threads. Threads allow you to discuss a specific message separately from the main conversation, keeping the discussion focused without interrupting the main chat with additional messages. To start a thread, find the message you want to discuss and click it. From the menu, select “Reply in threads”. You can then reply to the original message in a separate thread and continue the discussion there. For example, if a question about a work task comes up in a channel, you can start a thread to discuss it. All replies to that question will stay within the thread, while the main channel remains available for other topics. The “Threads” category helps you track activity related to discussions in separate threads. Use threads to keep conversations organized, avoid mixing different topics, and find the relevant discussion context more easily.

Use the categories in the Activity window to navigate messages more efficiently and quickly return to the information you need.

This approach helps keep your work conversations organized and makes it easier to find previous communications in GudHub.